Privacy Policy
Last updated: January 1, 2026
1. Who we are
PuzzlHaus ("we," "us," or "our") operates puzzlhaus.com, a free daily word games website. This policy explains how we handle your information.
2. What we collect
- Account data: Username, email address, and hashed password when you register.
- Game data: Your scores, streaks, and daily game results.
- Payment data: Stripe processes payments. We store only your Stripe customer ID — never card details.
- Usage data: With your consent, we collect anonymized analytics via Google Analytics (page views, device type, general location).
- Cookies: Session cookies to keep you signed in. Analytics cookies only with your explicit consent.
3. How we use your data
- To provide and improve the game experience
- To track your scores and streaks
- To send daily word hint emails (only if you opt in)
- To process Pro subscription payments via Stripe
- To analyze aggregate usage patterns (with consent)
4. Advertising
Free accounts are supported by display advertising. We use Google AdSense or Ezoic. These partners may use cookies to show relevant ads. Pro subscribers see no ads. You can opt out of personalized advertising via your cookie preferences.
5. Data sharing
We do not sell your personal data. We share data only with:
- Stripe — payment processing
- Brevo — email delivery (for opted-in subscribers only)
- Google Analytics — anonymized analytics (with consent)
6. Data retention
We retain your account data as long as your account is active. You may delete your account at any time by emailing hello@puzzlhaus.com. Game scores are anonymized after account deletion.
7. Your rights
You have the right to access, correct, or delete your personal data. Email hello@puzzlhaus.com to exercise these rights. EU/UK users have additional rights under GDPR/UK GDPR.
8. Children
PuzzlHaus is not directed at children under 13. We do not knowingly collect data from children under 13.
9. Changes
We may update this policy. We will notify registered users of material changes via email.
10. Contact
Questions? Email hello@puzzlhaus.com